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  1. Help Center
  2. Account Verification (KYC)

Account Verification (KYC)

General information, Identification documents, Uploading tips, Timeframes

General Information (What/Why)

  • Where can I verify my account?
  • What documents are required for my account verification?
  • Why do I need to verify my account?
  • How can I send my verification documents?
  • Can I proceed to a transaction before my account verification process is complete?
  • How do I verify my withdrawal method?

Identification Documents

  • How can a foreign citizen validate their account?

Proof of Address

  • Which documents are valid as proof of address?

Credit/Debit/Prepaid Cards

  • How can I validate a disposable virtual card or an instant card?
  • How can I validate a card out of use?

Other Documents

  • Why are additional documents requested in order to make a withdrawal?
  • How can I validate the bank account for my withdrawal?
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